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home/Knowledge Base/User Account/Resetting your Password

Resetting your Password

If you’ve forgotten your password or need to reset it, don’t worry! The process is quick and simple. Here’s what you need to do to reset your password for your Genesis User Account:

  1. Navigate to the “Login” page on the Genesis website or open the Genesis Home App.
  2. Click on the “Forgot Password” link.
  3. Enter the email address associated with your Genesis User Account.
  4. Check your email for a password reset link.
  5. Follow the instructions in the email to reset your password.

If you forget your password for your Genesis Home App account, you can easily reset it by following these steps:

  1. Open the Genesis Home App on your device.
  2. Click on the “Forgot Password” link or button. You can usually find this on the login screen or in the app’s settings.
  3. Enter the email address associated with your account.
  4. You will receive an email with instructions on how to reset your password. Follow the instructions in the email to reset your password.
  5. Once you have reset your password, you can use the new password to log in to the Genesis Home App.

It’s important to keep your password secure and to change it regularly. If you have any trouble resetting your password, don’t hesitate to reach out to the Genesis Home App customer support team for assistance.

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User Account
  • Resetting your Password
  • Understanding & Managing your Privacy Settings
  • Managing Multiple User Accounts & Devices
  • Updating your User Account Information
  • How to Access and Manage your User Account
  • How to Create a User Account
  • Deleting Your User Account
  • Overview of your Genesis User Account
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