At Genesis Smart Homes, we understand that you’re eager to receive your purchase. That’s why we make it easy for you to track your order and stay informed every step of the way. Here’s how to track your order with us:
- Order Confirmation: Once you’ve placed your order, you will receive an order confirmation email with all the details of your purchase.
- Shipment Tracking: After your order has been processed and shipped, you will receive a shipment tracking number via email. You can use this number to track your order and estimate the delivery date.
- Carrier Website: To track your order, simply visit the carrier website (such as FedEx, UPS, or the US Postal Service) and enter your shipment tracking number. You’ll be able to see the latest updates on the delivery status of your order.
- Order Status: You can also check the status of your order by logging into your Genesis Smart Homes account and clicking on “Order Status.” Here, you’ll find up-to-date information on the status of your order and shipment.
If you have any questions or need assistance with tracking your order, our customer service team is here to help.