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home/Knowledge Base/Orders & Shipping/International Shipping

International Shipping

At Genesis Smart Homes, we are proud to offer international shipping to our customers around the world. Here’s what you need to know about international shipping at Genesis Smart Homes:

  1. Availability: International shipping is available for most of our products. However, due to shipping restrictions and local regulations, some products may not be eligible for international shipping.
  2. Shipping Costs: International shipping costs are calculated based on the weight, destination, and shipping method of your order. You’ll be able to see the shipping cost for your order before you complete the checkout process.
  3. Delivery Time: International delivery time may vary depending on the destination and shipping method. You’ll be able to see an estimated delivery time for your order before you complete the checkout process.
  4. Customs & Taxes: Please be aware that international orders may be subject to customs, duties, and taxes, which are the responsibility of the recipient. Genesis Smart Homes is not responsible for any additional charges that may be incurred during the shipment of your order.
  5. Tracking: You’ll be able to track your international order using the shipment tracking number provided in your shipment confirmation email.

If you have any questions or need assistance with international shipping at Genesis Smart Homes, our customer service team is here to help.

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