Services

Genesis Smart Homes offers a range of services for home automation, including professional installation, home access with the Genesis Home App, cloud storage for video monitoring, 24×7 monitoring with Noonlight, and partner services to deliver the best in entertainment and the fastest internet speeds. Our products, such as the Genesis Smart Hub, indoor and outdoor cameras, doorbell cameras, smart sensors, and keypads, allow you to fully customize and control your home with just a few taps on your phone or tablet. Whether you’re looking to enhance your home security, improve your home’s energy efficiency, or simply make your life easier, Genesis Smart Homes has a solution for you.

Noonlight is a 24×7 emergency response service that works with Genesis Smart Homes to provide added security and peace of mind. With Noonlight, you can quickly and easily call for help in the event of an emergency simply by pressing a button on your Genesis Home App. The service is equipped with trained emergency dispatchers who are available to assist you at any time. If an emergency occurs, the dispatchers will quickly assess the situation and dispatch the appropriate emergency services if necessary. The integration of Noonlight with Genesis Smart Homes provides a comprehensive security solution that can help keep you and your family safe and secure.

At Genesis Smart Homes, we take the privacy and security of our customers’ data very seriously. Noonlight, our 24-7 monitoring partner, follows strict security protocols and standards to ensure the protection of customer data. This includes using encrypted communication channels, regularly updating security measures, and conducting regular security audits and assessments. Additionally, customer data is stored in secure, state-of-the-art data centers that are protected by multiple layers of physical and technological security measures. To further protect customer privacy, all customer data is kept confidential and is only used for the purpose of providing emergency response services.

In the event of an emergency while using Noonlight with Genesis Smart Homes, the system will immediately trigger an alarm and send an alert to the Noonlight monitoring center. Trained professionals at the center will then assess the situation and determine the appropriate course of action. This may include contacting local emergency services, dispatching medical help, or providing real-time support and guidance to the customer. The safety and security of our customers is our top priority, and we take every necessary measure to ensure a prompt and effective response in times of emergency.

Genesis Smart Homes uses secure cloud storage to store the videos captured by your security cameras and doorbells. The videos are stored on secure servers with multiple layers of security to ensure the privacy and protection of your data. Access to the videos is restricted to authorized users and can be easily accessed through the Genesis Home App. The cloud storage solution is designed to provide reliable and convenient access to your videos, so you can review them at any time and from any location. Additionally, the cloud storage solution is scalable, so it can accommodate the needs of your growing security system. To ensure the best possible performance, Genesis Smart Homes uses state-of-the-art technology and infrastructure to support its cloud storage solution.

Genesis Smart Homes takes the security of customer data very seriously. Our cloud storage system is designed with multiple layers of security to ensure that your video data remains secure at all times. We use encryption to protect your data as it is transmitted and stored on our servers, and we also employ a variety of physical, operational, and technological security measures to prevent unauthorized access to your data. Additionally, we regularly audit our systems and processes to ensure that we are providing the highest level of security possible. If you have any concerns about the security of your video data, please reach out to our support team for more information.

Yes, you can access your security camera and doorbell videos from anywhere with Genesis cloud storage. All you need is an internet connection and access to the Genesis Home App. The app provides a secure platform for you to access and view your video footage from anywhere, at any time. The video data is encrypted and stored in the cloud to ensure that your privacy and security are protected. You can also download the video footage if you need to keep a record of it for any reason.