To create a user account with Genesis Smart Homes, you can do so through the Genesis Home App or through the Genesis website. The process is simple and straightforward, and only requires a few basic details such as your name, email address, and a password. Once you have created your account, you will have access to a wide range of features and services, including the ability to control and monitor your home from anywhere, manage multiple user accounts and devices, and access your video recordings and other data stored in the Genesis cloud. With your user account, you will also be able to take advantage of all the benefits of the Genesis Home App, including real-time alerts and notifications, and easy access to technical support and customer service.
To reset your password with Genesis Smart Homes, follow these steps:
- Go to the Genesis Smart Homes website and click on the “Sign In” button.
- Click on the “Forgot Password” link.
- Enter the email address associated with your account.
- Check your email for a password reset link.
- Follow the instructions in the email to reset your password.
If you are still having trouble resetting your password, you can reach out to Genesis Smart Homes customer support for assistance.
To update your personal information on your Genesis Smart Homes account, you can follow these steps:
- Log in to your account through the Genesis Home App or the Genesis Smart Homes website.
- Locate the “Settings” or “Account Information” section in the app or website.
- In this section, you should see options to edit your name, address, email, phone number, and other personal information.
- Make the desired changes to your information and save the updates.
- You may be required to verify your changes with a confirmation email or phone call.
It’s important to keep your personal information up to date so that Genesis Smart Homes can provide you with the best possible service and support. If you have any difficulties updating your information, you can contact Genesis Smart Homes customer support for assistance.
Having a Genesis Smart Homes user account provides you with several benefits, including:
- Easy Access: You can access and control your smart home devices from anywhere, at any time, through the Genesis Home App.
- Monitoring: Monitor the status of your smart home devices, such as security cameras and doorbells, through the Genesis Home App.
- Alerts: Receive alerts and notifications on your smartphone or tablet, such as when a door is opened or when there is movement detected in your home.
- Automation: Automate your home using the Genesis Home App, such as scheduling your lights to turn on and off at specific times.
- Customization: Customize your smart home system to meet your specific needs and preferences, such as setting up custom modes and rules.
- Easy Management: Easily manage and update your smart home system and personal information through the Genesis Home App, making it simple to keep everything up-to-date and secure.
Overall, having a Genesis Smart Homes user account provides you with a convenient and user-friendly way to manage and control your smart home system.
No, there is no required monthly subscription for Genesis Products. However, we do offer addon premium features that can be billed monthly with no contracts. These premium features provide additional advanced features and benefits to enhance your experience with our products. If you’re interested, you can choose to subscribe to these premium features on a monthly basis with the flexibility to cancel at any time.