At Genesis Smart Homes, we want to make the returns and refunds process as smooth and seamless as possible for our customers. Here are some tips to ensure a quick and efficient process:
- Read our Returns & Refunds Policy before initiating a return or refund request.
- Contact Genesis Smart Homes customer service as soon as possible to initiate the process.
- Provide all the necessary information, such as the order number and reason for the request, when contacting customer service.
- Pack the item securely in its original packaging and include all original parts, accessories, and manuals.
- Use the prepaid return shipping label, if provided, to send the item back to Genesis Smart Homes.
- Keep a record of the shipment tracking number for reference.
By following these tips, you can help ensure a smooth and efficient returns & refunds process. If you have any questions about the Returns & Refunds Policy, please contact Genesis Smart Homes customer service.